Chris Smith

CEO -OnPoint

Known as the “Service Avenger”, Chris has 32 years’ experience in the consumer electronics and technology industry, he is a seasoned InsureTech creator, service and CX veteran with experience honed at Samsung, AIG, ServicePower (Founder of ServiceOps), GE and Montgomery Ward. Chris serves as a board member of Encompass Supply Chain Solutions and was awarded by NESDA as Person of the Year 2019, National Friend of Service in 2017, the Richard Mildenberger Outstanding National Officer in 2017, the National Electronics Servicing Dealers Association, the NESDA Person of the Year 2015 and the General Electric President’s Award for Service in 1999. He also serves on the board of Prodigal Ministries in Louisville.